Received today – please note the circumstances and advice given.
If you receive a call from your council office offering you a council tax refund do not give any details over the phone, but hang up and call your council tax office & clarify the call was genuine.
A resident in our force area recently had a call asking for their bank details so the refund could be transferred into the customers account.
If you ever receive a telephone call asking for bank details never give them.
The customer refused to provide details.
PC 2180 Lee Fuller
Crime Reduction Officer