We live in a world where digital platforms have become a part of our everyday lives. Whether it’s shopping, banking, staying connected with friends and family, or managing appointments, the internet is central to almost everything we do. While this digital age offers many benefits, it also opens the door for criminals to exploit vulnerabilities for financial gain. Just as there are dangers in the physical world, the online space is not immune to risks.
Detective Inspector Mark Hawley, from the Economic Crime Unit, offers valuable insights on how to protect your personal information and improve your online safety. With more than 24 years of experience of investigating crime including tackling online fraud and cybercrime cases, Mark shares essential steps that everyone can take to reduce the risk of falling victim to these growing digital threats.
In our conversation with Detective Inspector Hawley, he provided advice on how to improve your safety online and navigate the digital world more securely: “National data has shown a significant rise in online fraud reports over the past few years, particularly concerning social media and email account hacks. In 2024, more than 35,000 reports were made to Action Fraud regarding these types of hacks, marking an increase of over 12,000 compared to 2023. The financial cost reached nearly £1 million. These crimes not only have financial consequences but can also undermine a person’s sense of security and trust in the digital world, highlighting the importance of taking preventative measures to reduce the risk of falling victim to such crimes.
‘’The first step to improving your online safety is to create strong, unique passwords. I always recommend using three random words for your password. It’s easy to remember, but much harder for criminals to guess. Adding a mix of numbers, symbols, and capital letters can further secure your account.
“I would always recommend enabling two-factor authentication (2FA) or multi-factor authentication (MFA) which is a great way to keep your accounts safe. Even if someone identifies your password, they won’t be able to access your account without the additional verification.
“Adjusting your privacy settings on social media platforms and other websites allows you to control who sees your information. This can help protect you from criminals who might try to target you based on your personal details.”
Mark’s advice to improve your safety online:
- Create strong passwords – use three random words and a mix of capital letters, numbers, and symbols to form a more secure password.
- Enable two-factor authentication (2FA) – this adds an extra layer of protection to your accounts, even if your password is compromised.
- Never share one time passcodes (OTP) – no legitimate company will ask for your OTP. Keep it private and secure.
- Review privacy settings regularly – adjust who can see your personal details and posts on social media platforms.
- Use a backup email or phone number – a backup method allows you greater control of your password and account.
- Update software and devices – most devices allow you to schedule updates. Keeping your software up to date is one of the easiest ways to stay secure.
- Don’t click on suspicious links or open unknown attachments – always verify the source before clicking on emails, messages, or links.
- Be wary of sharing personal details – many recovery questions use personal information. Be careful about what you share online.
Mark continued: “Finally, the earlier you report fraud upon suspecting it, the more promptly we can investigate and take action to prevent criminals from targeting others.
‘’Online crime may seem like an increasing threat but following the precautions can significantly reduce the risks of becoming a victim.
‘’Fraud is a serious crime, and with the continued support of the public, we can stop fraudsters in their tracks. If you’ve been affected by fraud, or if you have any concerns, don’t hesitate to reach out. Reporting fraud can make a real difference and help protect others from falling victim.’’
If you believe that you or someone you know has fallen victim to fraud, please don’t hesitate to reach out. You can visit your nearest police station, contact us on our non-emergency 101 line, or report online through Report fraud, bribery, or corruption | Humberside Police, or Action Fraud.
To report anonymously, you can contact the independent charity Crimestoppers by calling 0800 555 111. If you or someone else is in immediate danger, always dial 999.
For more information on protecting yourself from online fraud and cybercrime, visit our website Online fraud & Cybercrime | Humberside Police or visit www.gov.uk/stopthinkfraudor www.actionfraud.police.uk.
Today, Action Fraud have launched a national campaign on social media and email account hacking which is being supported by Meta. Find out more about the campaign by visiting the Action Fraud website.
Article from Humberside Police website here: https://www.humberside.police.uk/news/humberside/news/news/25/mar/stay-safe-online-important-advice-from-the-economic-crime-unit/ and send out via MyCommunityAlert